Hotel Services and Amenities

Our exceptionally friendly, service-oriented staff is one of the reasons you’ll find so many four-star reviews of our hotel. Looking for some hints on where to go or what to do during your stay in our Portland hotel? Our Gold Key concierge staff is here to help. The Benson Hotel prides itself on its impeccable service and attention to detail.

Whether you require tickets to a Trailblazers game, last-minute dinner reservations, or personal shopping assistance, you can count on the dedicated service of our highly experienced Les Clefs d’Or USA concierge team:

Selected Amenities

  • Complimentary morning Coffee and Tea served in Lobby
  • Complimentary Newspapers (USA Today, NY Times, & Wall Street) available in Lobby
  • Honor Bars in most Guestrooms
  • In-Room Dining
  • Breathable and biodegradable plush bamboo Benson bathrobes and slippers in every guestroom
  • Gilchrest and Soames Bath Amenities
  • High Speed Wireless throughout Hotel
  • 24-Hour Business Center
  • 24-Hour Fitness Room
  • Pet Friendly! $25 per stay includes Tempur-Pedic style doggie bed, Pet Friendly guide, and a take-home gift
  • Gold Key Concierge on duty
  • Earn Coast Rewards for redemption of premium travel perks at all of the Coast Hotel properties in the United States and Canada –

Business Center

Our Business Center is at your service 24 hours a day on the second floor of the hotel. Take advantage of complimentary high-speed Internet access, computer workstations, black and white printing, fax and copy services. The hotel is also seven blocks away from FedEx Office printing and shipping resources, making The Benson the ideal place to be ‘taking care of business’.

Executive Fitness Room

Open 24 hours a day, our Executive Fitness Room features a full range of workout equipment, including free weights, treadmills, elliptical trainers, stationary bike, and Soloflex Rockit.

Concierge Service

The Benson Hotel concierge staff are employed specifically for their knowledge and insights into the latest and best happenings in the Portland area. Tickets, transportation and tips are where we shine. Whether you need a dinner reservation at an exclusive restaurant with soaring views, or to arrange a simple picnic in the most romantic park in the city, we have you covered. Give us a ring or come by the desk to speak with us. We are ready for you!

Dry Cleaning & Shoe Shine

We are here to help you look and feel your best. Simply call and have your laundry picked up or deliver your laundry to the Front Desk before 8:30am, Monday–Saturday. We will return your laundry to your room by 6:30pm the same day (fees apply). Overnight shoe shine service is available through our Concierge Desk on a complimentary basis. Forget something? We are within blocks of some of the area’s finest clothing stores.

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